Delete your ContractorCX account

You can ask us to delete your ContractorCX account from this page. You do not need the app.

Log in with your phone number and we'll text you a code.

After you log in you will land on the page that deletes your account.

If you work for a business on ContractorCX and only want your own login removed, the same page does that.

Log in to delete your account

What happens when you delete your account

Nothing is deleted today.

Your billing stops at the end of the time you have already paid for. You will not be charged again.

You keep your phone number for 60 days after you confirm. In that time you can move it to another phone company.

After that, we give the number up and you cannot get it back.

On the same day, we delete your account and what is in it: your calls, your texts, your recordings and your settings.

What we have to keep

A few records stay, because the law or the phone company says they must:

• Who said yes or no to getting texts from you, and when they said it
• The record of calls and texts your account was billed for
• The record of emails we sent on your behalf
• Notes from any time you contacted us for help
• The history of changes made to your settings
• Warnings our own systems raised about your account
• The record of us checking that a number you gave us was really yours
• Your conversation with the Setup Agent
• Any time you chose to send a text outside your set hours
• The record of us deleting your account, and what we deleted
• Sign-ins using the code we give app store reviewers
• The record of app notifications we tried to send to your phone
• Your bills and payment history, which our payments company keeps, not us
• Copies the phone company keeps of your calls and texts, on its own schedule, which we do not control